24 Hour Helpdesk Guru with Resale Rights
With 24 Hour Helpdesk Guru you can have your own fully functioning, top quality helpdesk software.
And what's more we'll show you where to get it (for free) and more importantly, how anyone can install it quickly and simply by following our fully screenshotted step by step instructions.
Installing your own helpdesk doesn't come any quicker, easier or CHEAPER than this.
Create multiple users and multiple departments
Create different levels of user (user, administration etc)
Add attachments to tickets
Various filters (priority, departments, open tickets, awaiting response etc)
Fully searchable ticket database
Create your own FAQ section
Add notes to tickets that are only seen by other helpdesk staff
Assign levels of access for helpdesk staff
Auto-added signatures for all helpdesk staff
Blocks spam - 'captcha' and questions determine whether the customer is a 'real' human or spambot
Customers can rate replies and knowledgebase items
'Autoclose' tickets after a set duration
Software automatically compensates for different time zones
Outstanding reporting facilities - instantly see how many tickets are waiting for your reply etc
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You get:
Over 40 Pages of Step by Step Instructions
Cover Images
Mini Site
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Your Rights:
[YES] Can be given away
[YES] Can be packaged
[YES] Can be offered as a bonus
[YES] Can be sold
[YES] Can be edited completely and your name put on as author
[YES] Can be used as web content
[YES] Can be broken down into articles
[YES] Can be packaged into an ebook or new product
[YES] Can sell Resale Rights
[NO] Can sell Master Resale Rights
[NO] Can sell Private Label Rights
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Keywords: help desk;help desk tutorial
File Size: 5.4 MBytes
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